Hi Joel,
Good news! I have received the shipment today. We are all very impressed with the results! WOW! Thank you very much! I have given your invoice to Luann Fennick (administrative assistant), she then will need to get approval from our VP to send payment. Please expect payment next week. Hope it's ok. Again, thank you for everything.
Josee
Verizon
Dear Mr. Kramer,
I am writing to let you know that your marketing/ promotional department is top rate. I can't remember with whom in that department I spoke, but I just mentioned a rather obscure product idea I had about an employee appreciation gift (I was looking for some type of wooden back massager w/wheels that I had once seen at a friend's office) and he researched all of the possible matches. With his help I was able to narrow the search to exactly what I was looking for by the end of the afternoon.
Because my search had been resolved so quickly, I was able to send my logo to your company and have the massagers imprinted and delivered 2 weeks ahead of my deadline. It was such a relief not to have to be stressed and worried that the delivery of my product was going to come down to the wire.
On my behalf, please thank your marketing/promotional department for their help and vivacity.
Sincerely,
Patricia McComb
Dear Joel,
I just wanted to thank you for the wonderful service I received from you. The cups I ordered turned out just as I had planned. I was so pleased to be able to order a small quantity at such a reasonable price, even with the screen printing. The whole order from start to finish went off without a hitch. I will certainly use you and your company again. Sincerely,
Linda Goodman
South Carolina Dental Association
Hi Joel,
I hope all is well with you. Sorry we haven't ordered lately, it is nothing personal at all. You have always treated me well and with the utmost professionalism and for that I thank you. Things have just been slow in the mortgage industry right now and seeing how anything we buy comes out of our own pockets that makes it difficult. However we do have some functions coming up in the summer and I would love to start looking at some promotional item catalogs. Perhaps you could send me some new ones.
Have a great weekend and take care.
Thanks,
Jennifer Burke
Country Wide Home Loans
Joel,
Thanks for acting so quickly with the panther and calling me with info as well as emailing me! I work in Telecommunications and let me tell you- COMMUNICATION is the key to everything!
I look forward to doing business with you!
Laurie Kaebisch
SLMC
Dear Joel,
I just wanted to thank you again for your help with my last minute order on Monday. I know that I generally order in large quantities from you, so I really appreciate the lengths you went through to get me this small, but important order. Up to that day, I split my ordering between my three vendors so as not to exhaust one supplier, but after your performance in handling my requests I am confident that you and Kramer Promotions will handle all of my business without difficulty or worry to me. Thanks again for standing out in the crowd and showing me that "customer service" still exists.
Paula
Dear Joel,
As a long and faithful client of Kramer, both with your father and yourself, I felt it necessary to thank you for all of your help and support over the years. Although we talk constantly and I continually repeat this sentiment, I felt it would be a little more powerful if I put my appreciation down in writing as opposed to just words in a conversation.
I will always be a loyal customer, supporter and endorser of Kramer Promotions just as you have been of me. I have always been confident in referring you to both friends and clients knowing that the level of personal service they will receive will be unmatched, and I will continue to do so here to fore.
Once again, thank you for your years of tireless service, assistance and friendship.
Sincerely,
Ronen Britt